Scroll to the Subscription Settings section of your account page. You can tie a virtual card to a single merchant, have it be valid for only one use or have a max dollar amount that it is valid for and it takes just seconds to generate a new one. Login to your account & view your account page. This is frustrating and I think part of the reason their system is designed this way is to lollygag on terminating subscriptions in hopes that you get too frustrated to continue and just give up.Īfter literally needing to cancel my debit card and request a new one because of subscription issues with BarkBox, for any of these subscription services, I now use a virtual debit card to manage payments. I suggest requesting a call or calling yourself, because the customer service is pretty poor and your support ticket is not assigned to a single representative who will work to resolve your issue, but instead every time you email them back, it will be answered by a completely different person, resulting in you needing to re-explain yourself and what you want. My absolute favorites were May 2020 (Scooby-Doo), July 2019 (Hairy Metal), September 2019 (Must Squeak TV), and our very first box in April 2019 (Shakespeare in the Dog Park). You need to email/call and tell them to "TERMINATE the account". When they auto-renewed the standalone box for my friend and wouldnt refund my money, I cancelled both subscriptions because I was told that the 6-month one. When you cancel with them, all you are doing is canceling the recurring subscription, NOT the monthly payment. Would this work, or would they come after me 5. BARK will have no obligation to provide a refund of any amounts previously paid to BARK. I’ve been considering changing the payment information to a different card and making sure there are no funds on it. We may alter, suspend, or discontinue the Platforms, or the Services in whole or in part, at any time and for any reason, without notice. Can you cancel BarkBox subscription at any time You may terminate your account at any time through the account page on the Platform applicable to that Service, or as otherwise provided on the Platform as updated from time to time. I’m wondering what other ways people have been able to cancel. Explain the situation and the reason why you no longer require their services. BarkBox and other subscription services like it use the word "cancel" differently than how it is commonly used. r/BarkBox: A place for dog and BarkBox lovers Mostly dog lovers though. To cancel BarkBox over the phone, you need to call the following number: 1-85.
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